Effective Date: 10th July 2025
Relighance Ltd ("we", "us", or "our") is committed to protecting the privacy and personal data of our clients, leads, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our advertising agency.
1. Who We Are
Relighance Ltd is a UK-based advertising agency providing marketing, strategy, and advertising services. Our registered office is located at:
Relighance Ltd - 71-75 Sheldon Street, Covent Garden, London, WC2H9JQ, United Kingdom
If you have any questions about this policy, you can contact us at:
📧 Email: [email protected]
📱 WhatsApp: +447785577679
2. What Data We Collect
We may collect and process the following types of personal data:
Contact Information (e.g., name, email, phone number, company name)
Business Information (e.g., company goals, advertising budget, service preferences)
Communication Data (e.g., email correspondence, calls, messages)
Website Data (e.g., IP address, browser type, referral source, interaction with our site)
3. How We Collect Data
We may collect data through:
Contact forms and inquiry submissions
Email and phone communication
Discovery calls and meetings
Client onboarding forms
Analytics tools (website cookies and tracking tools, where applicable)
4. Why We Collect Your Data
We use the collected data to:
Provide and manage advertising and marketing services
Communicate with clients and leads
Respond to inquiries and requests
Improve our services and website
Maintain internal records
We only collect the data we need for legitimate business purposes and do not process data in a way that is incompatible with those purposes.
5. Data Sharing and Third Parties
We do not share, sell, rent, or trade your personal data with any third parties for their marketing or commercial purposes. Your data is handled solely by Relighance Ltd for internal business use.
6. Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases for processing your personal data:
Consent – where you have given clear permission
Contract – where processing is necessary to fulfil our contract with you
Legitimate Interests – for the purpose of managing and growing our business
7. Data Security
We take the security of your data seriously. We implement suitable physical, technical, and organisational safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
8. Data Retention
We will retain your personal data only for as long as necessary for the purposes set out in this policy, including to comply with legal, accounting, or reporting requirements.
9. Your Rights
You have the following rights under data protection law:
Right to access your data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent (if processing is based on consent)
To exercise any of these rights, contact us at [email protected].
10. Cookies and Website Tracking
Our website may use cookies to enhance your experience. Where required, you will be asked to consent to the use of cookies. You can manage your cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above.
Relighance Ltd
www.relighance.com